The Selection Mantra

Driven by our convection and commitment, we ensure that there is a filtration/selection process, in place while selecting the candidates. We also understand that the phrase “right” candidate has to be met in its entity and not just figuratively.

Before recommending candidates, we make our own assessment by matching the candidates’ profile and the specific job requirement of Our clients.

For instance, while sourcing Customer Care Executives for a Voice based process, an elaborate screening process is followed, involving:

Telephonic Interview followed by a Preliminary Personal Interview.
Written test thru In-house developed Self Test Software.
Group Discussions.
Extempore/JAM sessions.
Elaborate & thorough Personal Interview assessing the complete profile and personality of the candidate.

This entire process is followed by elaborate feedback & one to one counseling sessions.

We have experience of Recruitment across all Verticals /LOB for BPO Recruitment

Training

We also cater to the training needs of the organization whether it be process training or technical, soft skills, voice & accent, motivational or cultural training. We have comprehensive modules designed for the same and experienced faculty to deliver the best.

Why work with us…

We are sensitive about the fact that there has to be a focus towards attainment of customers’ ‘delight’ rather than mere satisfaction. We have the drive to excel, the depth to deliver and the commitment to serve with quality, diligence & success.

Confidentiality

We believe that this is the essence of any consultancy firm and therefore shall under all circumstances, keep the company’s identity strictly confidential for all your current and future requirements. A brief description would be provided, whenever required, instead of disclosing the name of the company.

And Software also….

We cater to development of Software Solutions/Packagers for Call Centers. The presence of an in-house software development team enables the development & implementation of the requisite Software as per our client’s requirements. Pre-screening software for the written test & listening skills has been developed and is currently in use. Further, work is underway to develop an eCRM interactive chat simulator.

Team Members Assets we bank upon…

Shantanu Raj Singh

BCOM, graduate, he has a comprehensive experience of more than ten years with a cross functional involvement in Marketing, Business development, he is also a He believes that integrity of approach and the honesty with which a task is dealt with, determine the successful completion of a job.

Manshi and Akanksha

MBA, both has the rich experience of the corporate world and Top Recruitment firm in Delhi NCR by having worked in multinationals like Standard Chartered, Recruitment Firm – Vision Unlimited etc, both also has a passion for Man-Management. He believes that a right attitude is the most important

Nibhay & Lakshay

Worked with maestro and has rich experience working with Consultancy and hiring at all levels. Both believes that a right attitude is the most important factor to get a job and to retain it further.

Other Staff

Support staff provides assistance in executive search and handling of other assignments.